Frequently Asked Questions

Each Edge Visors set is custom-made to fit specific vehicles based on model, year, and generation (MK).

Please review the listing images carefully and ensure your vehicle's year and MK version match, as some model years may overlap between generations.

Yes, all EdgeVisors Wind Deflectors are fully compatible with electric and anti-trap windows.

In most cases, yes. Many of our Deflectors are designed with a slight gap to allow mirrors to fold. However, in some instances, you may need to disable your auto-folding mirror function to avoid interference.

All Edge Visors Wind Deflectors come in a light smoked grey tint.

Yes. Each set includes: 

• 4 clips for 2-piece sets 
• 8 clips for 4-piece sets 

Yes. Please email our Customer Service team with your vehicle details and we’ll check availability.

Click the “Email me when back in stock” button on the product page, and we’ll notify you when your item becomes available.

Once your order ships, you’ll receive an email with your tracking number, courier details, and a link to track your parcel.

Please contact us immediately. If the order hasn’t been dispatched, we may be able to help. If already shipped, changes will need to be made directly with the courier.

We currently ship within the UK only. However, some of our retail partners on eBay may offer international shipping via the eBay Global Shipping Program.

Please email us with the 5-digit code from the packaging, along with clear photos of your vehicle (front, side, and rear). We’ll check the details and resolve the issue as quickly as possible.

Please check with neighbours and around your property for safe place deliveries. If it’s still missing, contact us right away and we’ll investigate with the courier.

If it’s been more than 48 hours since your delivery date, please contact us and we’ll follow up with the courier.

Yes. Use a damp cloth to remove dirt/debris. Let the area dry completely to allow the adhesive to bond properly.

Please contact us with photos and your order number. We’ll help arrange a replacement if applicable.

Try the following: 

• Ensure the Deflector near the side mirror is resting on the rubber, not inside the window slot. 
• Insert the clips fully to create the necessary clearance. 
• Gently raise the windows in small steps while holding the Deflectors outwards. 
• Leave windows fully closed overnight to let the window seal mold to shape. 

Make sure the rear deflectors are installed with the EdgeVisors logo facing the front of the vehicle, closest to the B-pillar. If they still don’t fit, please contact our support team with your order number and photos of your vehicle, and we’ll check that you’ve received the correct set.

Ensure the pin side of the clip faces the rubber. Use a flat screwdriver with firm pressure. If the front clips won’t go in, they may be optional — but rear clips are essential for secure fitment.

Ensure all clips are inserted, then leave the windows closed overnight to help the Deflectors settle into the window channels.

Gently unhook the clips using a flathead screwdriver and remove the Deflector starting from one end.

Yes, as long as the clips are properly inserted. The adhesive is only needed for the initial fitting and support.

The adhesive is only for light support. As long as the clips are inserted properly, the deflectors will stay in place.

For Amazon orders, contact our Amazon support team. For other retailers or platforms (e.g. eBay), please contact the retailer directly. We may be able to assist with replacement parts if directed to our site.

Contact us within 30 days of receiving your item. You’ll then have another 14 days to return it. Please refer to our Returns & Refunds page for details.

Only unused Wind Deflectors with intact adhesive and original packaging are eligible for return.

You can return the item for a full refund if you contact us within 30 days of receiving it.

Email us right away. If the order hasn’t shipped, we’ll cancel and refund. If already dispatched, you can still return it once received.

Refunds are processed within 5-7 working days of receiving your return. If there’s a delay, please contact us with your tracking and order number.

Edge Care is an optional add-on that covers accidental damage if one or more deflectors crack or break while you're fitting them for the first time. We'll send free replacement deflector(s), no return required. It must be purchased at the same time as your Wind Deflector set (it can't be added afterwards).

If your order includes more than one set, you'll need a separate Edge Care purchase for each one you want covered.

Edge Care covers accidental damage caused during the initial installation of your covered set, for 14 days from delivery- any claim must be submitted within that window. If more than one deflector is damaged during that same installation, they can all go in a single claim, as long as you identify every damaged piece upfront.

Edge Care allows one claim per Wind Deflector set; once a claim is approved, it's treated as fully used, even if further damage is discovered afterwards.

Edge Care doesn't cover:

• Damage after the initial installation is complete (including during later removal or reinstallation)
• Impact, collision, road debris, car washes, vandalism, theft, or weather damage
• Deflectors that come loose, detach, or are lost after fitting
• Damage caused by clips not being fitted according to our Installation Guide
• General wear and tear, cosmetic marks, or tint fade
• Fitting the deflectors to the wrong vehicle, deliberate damage, or misuse
• Damage to a replacement deflector already supplied through an Edge Care claim

Contact us within your 14-day cover period with;

• your order number
• 5-digit code on the product packaging (XX/XXX)
• a clear photo showing all damaged deflectors, and the position of each one (front/rear, driver/passenger side).

Include every damaged deflector in your first submission, damage reported after approval can't be added.

We aim to dispatch approved replacements within 3–5 working days via standard UK delivery.

If you cancel and return your Wind Deflector set within the statutory cancellation period and haven't made a claim, Edge Care is refunded too.

Once a claim has been submitted, approved, or dispatched, or once the cancellation period has passed- it's non-refundable.

Either way, Edge Care is in-addition to your statutory rights, not in place of them: a faulty, damaged, or misdescribed product is always covered separately under our normal Returns & Refunds policy.

Please click here to submit your collaboration request. Our social team will review and reach out if there’s a fit.