Terms and Conditions


This page, along with the expressly referred-to documents, provides information about Edge Visors and the legal terms and conditions (Terms) under which we sell any of the products (Products) listed on our website (our site) to you.

This website www.edgevisors.com (the “Site” or “Sites”), is operated by Ultimate Retail Group Ltd, a company incorporated in England and Wales with registered company number 10214239 (VAT: GB285976631) whose registered office is at 175 Bilton Road, Perivale, Greenford, England, UB6 7HQ. Throughout the Sites, the terms “we”, “us” and “our” refer to Ultimate Retail Group Ltd. Ultimate Retail Group Ltd offers these Sites, including all information, tools and services available from these Sites to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

These Terms apply to any contract between us for the sale of Products to you (Contract).

Please carefully read and ensure that you understand these Terms before ordering any Products from our site. By ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in them. You will need to confirm your acceptance of these Terms before being able to place an order. If you refuse to accept these Terms, you will not be able to order any Products from our site. It is advisable to print a copy of these Terms or save them to your computer for future reference.

Online Store Terms:

You must be of the age of majority or have given consent for any minor dependents to use the site. The Products you may purchase through the Sites are meant to be for personal use, and not for resale. By placing an order through the Sites, you represent that you are not buying the Products for commercial purposes or any other commercial benefit.

We are not responsible for inaccuracies on the site. Historical information may not be current, and you are responsible for monitoring changes. Prices are subject to change, and we may modify or discontinue the service without notice. We are not liable for any such changes.

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Certain items may be available exclusively online, with limited quantities. We reserve the right to limit sales and discontinue products. Descriptions and pricing are subject to change. We may refuse orders, limit quantities, and cancel orders. You must provide accurate information, and updates should be promptly made. We may correct errors, inaccuracies, or omissions without notice. We are not obligated to update information.

Third-Party:

Third-party tools are provided "as is," and we have no liability for their use. New features and services are subject to these Terms of Service.

Third-party links on this Sites may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of the content of those websites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials.

Third-party links are not our responsibility, and we are not liable for transactions with them. Review third-party policies before engaging with them.

User Comments and Submissions:

We are pleased to hear from our users, and welcome your comments regarding our Products and Services. Unfortunately, our long-standing policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those we have specifically requested. So please do not send us any original or creative ideas, suggestions, or materials.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your comments may be used by us without restriction. We may monitor and remove objectionable content. Personal information submission is governed by our Privacy Policy.

Products and Services:

We have made every effort to display as accurately as possible the colours and images of our Products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our Products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or services that we offer.

All descriptions of Services, Products or Product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Product at any time. Any offer for any Product or service made on these Sites is void where prohibited by law or regulation.

Our acceptance of your Order will take place when you receive your email confirmation (Order Confirmation) at which point a contract will come into existence between you and us. We are not responsible for any inaccuracies in the Order placed by you. You agree to provide current, complete and accurate purchase and account information for all purchases made on our Sites. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Products supplied under the Contract.

If we are unable to accept your Order, we will inform you of this within 12 hours of placing the Order and will refund you accordingly. This might be because the Product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the Product or because we are unable to meet a specified delivery deadline. We reserve the right to refuse any Order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per Order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. 

In the event that we make a change to or cancel an Order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the Order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Installation Disclaimer:

By purchasing and installing our products, customers acknowledge that the installation of aftermarket accessories, such as wind deflectors, should be performed by individuals with appropriate experience and skills. Edge Visors is not responsible for any damage to property, including vehicles, resulting from improper installation or misuse of our products. We recommend professional installation if customers are unsure of the correct procedure. Installation of our products is undertaken at the customer’s own risk, and Edge Visors cannot be held liable for any costs or damages that may arise from installation errors.

Limitation of Liability:

We provide products that meet strict quality standards; however, we do not accept liability for any incidental or consequential damages, including but not limited to damage to vehicles or other property, as a result of product installation. Our products are supplied with fitting instructions, but it remains the sole responsibility of the purchaser to ensure proper installation. By purchasing and using our products, customers agree that Edge Visors’ liability shall be limited to the cost of the product only, and no further claims for compensation or damages will be accepted.

Prohibited Uses:

Using the site for unlawful or prohibited purposes is not allowed. We reserve the right to terminate your use for violating prohibited uses. 

Prohibited uses include illegal activities, violating laws, and transmitting destructive code.

We reserve the right to refuse service, and your content may be transferred unencrypted. Unauthorised use of the service is prohibited.

Disclaimer and Limitation of Liability:

We use reasonable security measures that are designed to protect personal information from loss, disclosure, misuse, and destruction. These measures may include regular review of our data collection and storage processes, data encryption, and security software on our networks and servers.

Please be aware, however, that no data security measures can guarantee that the Sites is free of threats or other vulnerabilities. You use the Sites and transmit information to us at your own risk.

We do not guarantee uninterrupted, error-free service. Our liability is limited to the maximum extent permitted by law.

You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms of Service.

If any provision is deemed unlawful, the rest of the agreement remains valid.

Entire Agreement:

Termination of these terms can occur at any time. Failure to comply may result in termination. These Terms of Service constitute the entire agreement, superseding any prior agreements.

The laws of the United Kingdom govern these Terms and Conditions. These Terms and Conditions comply with applicable laws and regulations, including:
General Data Protection Regulation (GDPR): For European Union users.

Edge Care:

1. About Edge Care

Edge Care is an optional add-on service offered by Edge Visors. It allows you to make one claim for replacement deflector(s) if one or more deflectors are accidentally damaged during the initial installation of the covered wind deflector set.

Edge Care is a replacement service and is provided in addition to your statutory rights. It does not affect your rights where a Product is faulty, damaged when delivered, incorrectly supplied, not as described or otherwise does not meet the requirements of applicable consumer law.

2. Price and purchase

Edge Care costs £4.99 and must be purchased at the same time as the associated wind deflector set. Edge Care cannot be added to an Order after the Order has been placed. Each Edge Care purchase covers one wind deflector set only. Where an Order contains more than one wind deflector set, a separate Edge Care purchase is required for each set you wish to cover.

3. Cover period

Edge Care is valid for 14 days from the date the associated Order is delivered. You must submit your claim within this 14-day period. Claims submitted after the cover period has expired will not be accepted.

4. Inclusions

Edge Care covers accidental damage caused by you during the initial installation of the covered wind deflector set. If one or more deflectors are damaged during the same initial installation, you may submit one claim for all deflectors damaged during that installation. All damaged deflectors must be identified and included when the claim is first submitted. Where a claim is approved, we will provide replacement deflector(s) free of charge and send them using our standard UK delivery service. You do not need to return the damaged deflector(s).

5. Exclusions

Edge Care does not cover:

  • More than one claim per Edge Care purchase.

  • Damage that is not declared when the original claim is submitted.

  • Damage occurring after the initial installation has been completed.

  • Damage caused during a later removal, adjustment or reinstallation of the deflectors.

  • Damage caused by impact, collision, road debris, car washes, vandalism, theft or adverse weather.

  • Deflectors that become loose, detach or are lost after installation.

  • Damage, detachment or loss resulting from the supplied retaining clips not being fitted in accordance with our installation guide.

  • General wear and tear.

  • Cosmetic marks, surface scratches or tint fade arising through normal use.

  • Damage caused by fitting the deflectors to a vehicle for which they were not designed.

  • Deliberate damage, misuse or failure to follow our installation guide.

  • Damage to any replacement deflector supplied through an Edge Care claim.

Edge Care does not cover faults, manufacturing defects, Products damaged before delivery, incorrectly supplied Products or Products that are not as described. These matters will be dealt with separately in accordance with your statutory rights and our applicable returns or refund policy.

6. Making a claim

To make a claim, you must contact Edge Visors within the 14-day cover period and provide:

  • Your original Order number.

  • A clear photograph showing all damaged deflectors.

  • Confirmation of the deflectors that are damaged.

  • The position of each damaged deflector on the vehicle, including whether it is front or rear and driver or passenger side.

All deflectors damaged during the same initial installation must be included in the same claim. You are responsible for checking the complete set and identifying all installation damage before submitting your claim. Damage reported after the claim has been approved will not be added to the claim and will not be covered. We aim to dispatch approved replacement deflector(s) within 3–5 working days of approving the claim. Dispatch and delivery times are estimates and are not guaranteed.

7. Assessing a claim

We will assess your claim using the photographs and information you provide. We may request further information, additional photographs or clarification where reasonably necessary to assess the claim. A claim will only be approved where the available information reasonably shows that the damage occurred accidentally during the initial installation of the covered wind deflector set.

We may decline a claim where:

  • The damage is inconsistent with installation damage.

  • The required evidence or information has not been provided.

  • The information provided is false, inaccurate or misleading.

  • The damage falls within an exclusion listed in these Terms and Conditions.

  • We reasonably suspect deliberate damage, misuse or fraudulent activity.

We will not decline a valid claim unreasonably.

8. One claim per Edge Care purchase

Edge Care allows one claim per covered wind deflector set. A single claim may include more than one damaged deflector, provided that:

  • All of the damage occurred during the same initial installation.

  • All damaged deflectors are identified when the claim is submitted.

  • The claim otherwise meets these Terms and Conditions.

Once a claim has been approved, Edge Care will be treated as fully used. No second or additional claim may be made, including where further damage is discovered or reported after the original claim has been approved. Replacement deflectors supplied through an Edge Care claim are not covered by Edge Care.

9. Refunds and cancellation

Edge Care is an optional service purchased alongside a wind deflector set. If you cancel and return the associated wind deflector set within the applicable statutory cancellation period, Edge Care will also be refunded, provided that:

  • No Edge Care claim has been submitted.

  • The associated wind deflector set is returned in accordance with our returns policy.

Edge Care is non-refundable where:

  • A claim has been submitted.

  • A claim has been approved.

  • Replacement deflector(s) have been dispatched.

  • The applicable 14-day cancellation period has expired.

This means that after the applicable cancellation period has expired, Edge Care will not be refunded even where no claim has been made or the service has not been used. Nothing in these Terms and Conditions affects your statutory rights.

10. Availability of replacement deflectors

Replacement deflectors are subject to availability. Where the required replacement deflector is temporarily unavailable, we will contact you and dispatch it when stock becomes available. Where the required replacement deflector has been permanently discontinued or cannot reasonably be supplied, we may offer a suitable alternative or refund the price paid for Edge Care.

11. General

Edge Care is non-transferable and applies only to the original purchaser, the original Order and the wind deflector set for which it was purchased. Edge Care has no cash value and cannot be exchanged for cash, credit, a discount or any other Product. We may amend these Terms and Conditions from time to time. Any amendment will apply to future Edge Care purchases only and will not affect purchases made before the amendment takes effect.

Changes to Terms of Service:

It is your responsibility to check for updates, as we may change these terms at any time.

Prices for our Products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

By using our website, you agree to the terms outlined in this privacy policy.